So we can assist you efficiently, please do provide us with the following:Ģ. Refunds can take up to 14 working days from the date on which we receive the returned products.Īs soon as you discover a fault with your item, please contact our specialist team by using the CHAT SUPPORT service at the bottom of this page.
Returns from all other countries in this region are free but you will need cover the cost of your return postage and ensure to obtain traceable proof of return. The items should be well-tagged and in good. The returns fee is a fixed fee of 2.95 € per order when returning from Belgium and Netherlands (This only applies when the return postage label, that we supply for these countries, has been used). Return for products at Uniqlo observes a 30 days return period starting from the time the item is purchased.
Should you wish to return and receive a refund for your online order, you can do so by using our Returns Portal.ĭue to hygiene reasons inner/underwear/swimwear or face-masks cannot be returned or exchanged.Īll returned items must be returned in a resalable condition including the original packaging, tags and/or labels. This excludes our UNIQLO POP-UP Wars Sawa Junior store in Warsaw, Poland, which will not accept any returns or exchanges from our online store.
#Uniqlo return policy full
Please note: -You are responsible for shipping charges. Merchandise purchased in stores must be returned to the original purchase store location for a full refund to the original form of payment up to 30 days from the purchase date Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached. Please click here for a Store Return Form. Please be sure to send your item to the closest store to your location. Exchanges can be made in any UNIQLO EU store (within the same country of purchase) but returns of items purchased online will not be accepted in store. If you are unable to physically return your item to a UNIQLO store, you may mail the item back to any of the store locations below. You will have 30 calendar days from the date your order is delivered to return or exchange item/s from your order (for Click & Collect, this will be from the day the items arrive at your selected store). Merchandise purchased in stores must be returned to the original purchase store location for a full refund to the original form of payment up to 30 days from.
Please review UNIQLO EU’s returns policy here: Return Policy
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